Knitting Knuts of CO

Hey gang, we've had some major changes as of Monday night. The relationship between our group and the store manager at Barnes and Noble on Bowles has been tense for a while and because of bad communication on the part of the store manager, antagonistic action was taken against us which resulted in a very unwanted standoff. In a nutshell, we as customers were treated poorly despite the fact that we are paying customers who consistently bring business into that location. The inconsiderate way that the store manager treated us and our business has led us to move to another location for the time being.

Now what I've gotten from a few people is that despite how poorly we have been treated, there is still a desire to try to work with the district manager and the store itself to come to a resolution where we feel that we as a group is welcomed and respected at that location. The store is situated very nicely for the majority of us and the staff of B&N (minus the store manager) all enjoy us and love when we come in. It makes for a wonderful atmosphere and we've enjoyed it for a long time now. I was called by the district manager today and I'll be calling her back tomorrow to discuss what will happen from here.

I know a lot of you may be wondering what the heck is going on and what action we are taking on this so far. Please feel free to talk to me. My phone and email address are going to be below despite my better judgement. Lol

Shawn's (Strange) Contact Info-

(720) 468-7004
mousebrat2SPAM006@gmail.com


*Please make sure that if you do send me an email that you take the capitalized "SPAM" out of the address so that it doesn't get caught by my filters. For those of you savvy with the Yahoo! Group email base, you can just send me a message there, my email is listed.

Also, for those of you interested in contacting Barnes and Noble Corporate there is a link on http://www.bn.com/ for community relations. I can't promise you'll get much from it as the return call you may get won't be somebody sympathetic to our issue. They are basically a customer service rep who just wants to get their job done and go home. Yeah. Also, I would recommend that anyone wanting to send a letter to the District Manager Diane Seaburry (?) should contact Barnes and Noble on Wadsworth and Bowles at (303) 948-9565 and ask for the address for her office. I apologize for not having it on hand, but I just haven't had the time as of yet.

Most importantly, I would ask that if you do contact any part of Barnes and Noble with your complaints that you express to them that they are your feelings and not the group's. It's very important that our individual issues not complicate things for those not wishing to be involved with any negativity surrounding the situation. This group is about fun and relaxation and I am doing my best to keep it that way for all of us. Ultimately you all will handle it how you see fit and this is all I can really ask.

Now for location. This transition is not easy for us and I understand that everybody is still trying to figure out what the heck has happened. For this first week we will be in the Starbucks on Bowles and Wadsworth in the same block as the Barnes and Noble we've been meeting at. This should make it an easy shift at least for this week. They have been contacted and have expressed that they are more than happy to have us.

Again, I'm so sorry to everybody this has affected negatively. I wish that there could have been something I could have done to keep this from happening, but sometimes life is so not playing by your rules. Again, please contact me if you have any questions or concerns. I wanted to make sure this got out there since the snow kept everyone home this week. Good luck to the Preggies who all have little ones on the way. Hopefully we get to see you soon with the new kids in tow. Pamella and Marti, you guys were missed. Joy, we look forward to seeing you again.


'Til next entry guys!

Strange